These guidelines offer information on the purchasing system at the Klauke group. We would like to show all prior and new suppliers the easiest way to achieve a close, trustworthy and fair partnership. In our partnership with you, we expect you to be highly flexible and contentious about quality and deadlines. Our customers are increasingly demanding shorter deadlines and increased adaptation to market conditions. We can only achieve this with your full support.
In order to be able to furnish our performances reliably, the Klauke group needs deliveries to be absolutely punctual in accordance with the delivery date indicated in the order. Packaging and/or shipping instructions must be followed. If it is foreseeable that you will not be able to meet the requested deadline, you must immediately inform the Purchasing department of the Klauke group. The reasons leading to the delay must be investigated and redressed. In emergencies, every effort needs to be made to shorten the normal time it takes to make the delivery.